Contact Us
Our Gem Shopping experts are at your service. Please consider reading our Frequently Asked Questions, where you may find an immediate answer or additional information to address your need. We are committed to ensuring your satisfaction, and there are several ways to reach us.
Customer Service Hours:
9am-5pm ET [M-F]
Customer Service Phone
Phone: (888) 391-2315
Email Address
customerservice@gemshopping.com
Mailing Address
Gem Shopping Network Inc.
3259 Duluth Hwy 120
Duluth, Georgia 30096
Toll-Free Order Line
(888) 791-7787
Main Lines
Phone: (770) 622-5505
Fax: (770) 622-5503
Hours of Operation
TV Studio and Sales Center:
24 Hours a Day / 7 Days a Week
Use the form below to contact customer service about a particular order or item issue. If you need help with returns, please call (888) 391-2315 to start the returns process and obtain a Return Material Authorization (RMA) number.
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